Support
Telephone/email
If you bought your system directly from Third Dimension, contact the support team at +44 3333 443000, +44 117 3255555 or at support@third.com, 9:00-17:30 GMT.
If you purchased your GapGun through a reseller, please contact them for support (for contact information see distributor listings)
Any customer that needs to transmit files to Third Dimension or their reseller can use our secure upload facility.
Self-service portal
Self-service allows any GapGun system user to register support cases, monitor progress, and browse solutions.
Registered self-service users can login below; if you would like a self-service account, email support@third.com, including either your support contract number or the serial number of your GapGun handle or data collector.